jovian34 LLC Blogs

Windows 11 Review

New user interface an improvement

by Carl James | BLOOMINGTON, IN | Dec. 12, 2021

Windows 11

I got the opportunity to prepare a new laptop and upgrade it from Windows 10 to Windows 11 recently. I was admittedly a bit skeptical that this would be much more than the typical "feature updates" we've come to know from Windows 10. As it turns out, I was pleasantly surprised.

The laptop I was setting up was a Samsung Galaxy branded two-in-one device running Windows 10 Home as the OEM version of the operating system. It has an Intel 11th Generation Core i5 processor, SSD drive, and 16GB of random access memory.

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DevOps Python updates for Django server

Updating the version of Python serving a Django website

by Carl James | BLOOMINGTON, IN | June 27, 2021

PyCharm Screenshot

I had a lot of options when it came to hosting the currently two Django websites that I currently maintain (including the one that this blog is posted on). There were several recommendations, but being an IT guy in support and operations I wanted to do the administration myself. I drew the line at configuring hardware, and chose Digital Ocean as a cloud provider to host my virtual servers.

The instructions that are available to assist...

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Getting the most out of your internet speed

by Carl James | BLOOMINGTON, IN | Jan. 4, 2021

Flickr photo by Clive D

Bandwidth and internet speed have become more critical this year as work and education have shifted to the home in the wake of the COVID-19 pandemic. We are taxing our internet access more than in the past.

Many homes in the United States have extremely limited options in the way of internet services. Some services call themselves broadband when they really aren’t. Some folks have seen service that was reliable become less so over time. What can be done?

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Technical Support via video recording

by Carl James | BLOOMINGTON, IN | Jan. 1, 2021

Carl James recroding a support video

At a work conference in 2018 I presented a breakout session on utilizing video to provide technical support. I wasn’t imagining a global pandemic at the time, but rather want to show common solutions to common problems quickly. On a global scale YouTube has been doing this for years. My talk was about identifying problems common to your support group, but perhaps not the computer world at large.

I had a particular issue with something that all my users were struggling with due a software upgrade. Now this software upgrade had many elements to it and the videos online were often very detailed. My clients essentially all needed to know three things.

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